Safe and Secure Platform

Play Responsibly at khelobet

Play for fun, not for problems. khelobet keeps you safe with deposit limits, self-exclusion, and 24/7 support.

Our Commitment

Core Principles of Responsible Gambling

khelobet believes that online gaming and betting should be a healthy form of entertainment — not a source of financial stress. We have built our platform with the mental and financial wellbeing of every player in Bangladesh in mind.

Responsible gaming means understanding your own limits, setting a budget, and treating gaming as entertainment rather than a primary life goal. Our platform has all the tools you need to stay healthy and happy. Remember — responsible gaming is only for those aged 21 and above.

For those aged 21 and above only — minors are strictly prohibited from opening an account or playing.

Warning: Gambling can be addictive. If you feel that gambling is getting out of your control, contact us immediately.

Protection Tools

Our Tools for Your Protection

At khelobet, you are in control of your own gaming experience. The tools below will keep you safe.

Set a Deposit Limit

Decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A request to increase a limit is subject to a specific waiting period.

Time-Out Break

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period you will not be able to log into your account or place bets — but your account will not be deleted.

Self-Exclusion

If you want a longer break, apply for self-exclusion. Options range from 6 months to permanent. It is not possible to reactivate your account during a self-exclusion period.

Set a Loss Limit

Set the maximum amount you can lose within a given period. Once the limit is reached, play will automatically stop and you will receive a warning notification.

Session Time Limit

Decide in advance how long you want to play. When the set time is up, the system will automatically log you out and suggest taking a break.

Account Verification

Age and identity verification is mandatory when opening an account. We ensure that no minor can create or operate an account on the khelobet platform.

Self-Assessment

Check Your Gaming Habits

Gambling addiction often develops gradually and can be hard to recognise at first. Ask yourself the questions below and answer honestly. If your answer to more than one question is "yes", please contact us.

Remember — seeking help is not a sign of weakness, it is an act of courage. khelobet is always here for you.

Ask yourself:

  • Are you continuously placing larger bets to chase money you have lost?
  • Have you tried to stop playing but found you cannot?
  • Is gambling damaging your relationships with family or friends?
  • Are you neglecting daily tasks or responsibilities to play?
  • Are you borrowing money or spending your savings to gamble?
  • Do you feel mentally restless or irritable when you cannot play?
Healthy Gaming Tips

6 Rules for Responsible Gaming

1

Set a Budget in Advance

Before each session, decide how much money you can spend. Never exceed this budget. Only use money set aside for entertainment — not money needed for essential expenses.

2

Set a Time Limit

Decide how long you will play each day and stick to it. Avoid long sessions. Take regular breaks and spend time with your family.

3

Do Not Chase Losses

Placing more bets to recover lost money is a dangerous cycle. Remember, each bet is independent — the next one does not depend on the previous result.

4

Do Not See Gambling as a Source of Income

Online betting is a form of entertainment, not a reliable source of income. There is no guarantee of winning at a casino. Never view gambling as a solution to financial problems.

5

Do Not Play Under Stress

Avoid playing when you are angry, sad, or under stress. It is harder to make good decisions in that state and the risk of greater losses is higher.

6

Talk Openly with Loved Ones

Be honest with family and friends about your gaming habits. If you feel there is a problem, do not hesitate to ask for help.

Minor Protection

The 21+ Age Restriction Is Strictly Enforced

khelobet is a platform exclusively for adults. We only allow those aged 21 and above to open an account. Age verification is mandatory at account registration and before any withdrawal.

If there are minors in your household, use parental control software on your device and keep your account password private.

Our Steps to Protect Minors

  • Age and identity verification is mandatory at account registration
  • Operating an account on behalf of a minor is strictly prohibited
  • Suspicious accounts can be suspended immediately
  • We actively recommend the use of parental control tools
Get Help

If You Need Help, We Are Here

If you or someone you know is struggling because of gambling, do not try to handle it alone. The khelobet support team is always ready to be by your side.

Contact the khelobet Support Team

Our dedicated team will help you set up responsible gaming tools — in confidence and without judgement.

24/7 Live Chat
Instant support available in Bengali
Email Support

How to Apply for Self-Exclusion

  1. Log into your khelobet account.
  2. Go to the "Account Settings" section.
  3. Select the "Responsible Gaming" option.
  4. Choose your preferred tool (deposit limit / time-out / self-exclusion).
  5. Confirm the change — it will take effect immediately.

For any issues, contact us via live chat — we are always ready.

FAQ

Common Questions About Responsible Gaming

After logging into your account, go to "Account Settings" and select the deposit limit option under "Responsible Gaming". You can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but a request to increase it is subject to a specific waiting period.

khelobet offers self-exclusion for 6 months, 1 year, or permanently. It is not possible to reactivate your account during a self-exclusion period. Even after the period ends, you will need to contact our support team to reactivate your account.

A time-out is a short-term break — from 24 hours up to 30 days. It is suitable for a temporary pause. Self-exclusion is long-term — 6 months or more. If you feel that gambling is getting out of your control, self-exclusion is the right step to take.

No. khelobet strictly enforces a 21+ age policy. Age verification is mandatory at account registration and before any withdrawal. No minor may create or operate an account. Violating this policy will result in permanent account closure.

Some common signs are: continuously increasing bets to chase lost money, being unable to stop playing, gambling in secret from family, wagering money set aside for essential expenses, and feeling mentally restless when unable to play. If you notice these signs, contact our 24/7 live chat immediately.

You can withdraw your current balance before submitting a self-exclusion request. Our support team will assist you through this process. During the self-exclusion period, no betting or withdrawals will be possible.

Enjoy Safely — With the Right Limits

Play responsibly and enjoy the best games and cricket betting experience at khelobet. We are always here for any questions.